Orders are taken on a first come, first served basis
All prices shown are in Malaysian Ringgit and exclude shipping (unless stated)
Colors displayed online may differ from the actual depending on your monitor settings and photography
PAYMENT
Upon receiving your order confirmation which will include your invoice, payment is to be made within 3 working days otherwise your order will be cancelled and you will be blacklisted.
If you feel you are not able to make payment within 3 working days, please inform us before the 3 working days is due.
Once payment is done, please send us proof of the payment (i.e. Maybank / Paypal reference number/screenshot) so that we can verify the transaction.
All orders will be shipped within 1-4 working days upon confirmation of your payment..
SHIPPING
All items will be packed in a bubble mail envelope
Please note that we will only make 2-3 trips to the post office in a week as we have other commitments.
Once your order is shipped out, we will provide you with the tracking number so that you can track the package yourself.
RETURNS & EXCHANGES
All items will be checked prior to shipping for quality. Hence goods sold are non returnable, non refundable and non exchangeable
PinkOrange will not be liable if your package were to be lost in mail or damaged during shipping.
Step 1: Send us the picture/s or product/s code of the item/s you are interested to our email address thepinkorange@gmail.com together with your personal details as required listed below. *Full Name: *Mobile No: *Mailing Address: *Product Code: *Color: *Quantity:
*Method Of Payment:
(Please copy & paste, fill in all the *details required)
All items are shipped from Kuala Lumpur, Malaysia. Upon receipt of your payment, We will ship your order within 1-4 working days. When items are shipped out, you will get an email from us confirming that it has been shipped out with the tracking number for your reference.
Peninsular Malaysia
Poslaju (1-2 days) : RM8.00* East Malaysia
Poslaju (2-3 days) : RM10.00* (*revised on 4th feb 09)
Singapore
Registered mail (3-7 days) : S$4.00*
International
Registered Air Mail : (7-21 days) : US5.00*
* Shipping charged include packing in a bubble wrapped package and postage. Shipping charges listed are the minimum charges and may vary according to weight and dimension of the package.
Upon confirmation of your order, We will label your requested item(s) as RESERVED. Please proceed with making payment within 3 working days otherwise your order will be cancelled and the status of your item(s) will be changed to AVAILABLE. Please drop us an email once you've effected the payment.
The following are the Payment Methods :
Malaysia
- Online back transfer via http://www.maybank2u.com.my/ or cash deposit at any MayBank ATM - Paypal - Payment must be in USD. You can refer to the currency converter in the sidebar.
Account number details will be included in your order confirmation email from us.
International
- Paypal - Payment must be in USD. You can refer to the currency converter in the sidebar.
Account number details will be included in your order confirmation email from us.